Your Privacy Matters at te77
te77 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how it is stored and used, and what rights you hold as a te77 account holder in Bangladesh.
Core Privacy Principles at te77
Minimal Data Collection
te77 only collects the personal information that is strictly necessary to operate your account, process transactions, and comply with regulatory obligations. We do not collect data beyond what is needed for these stated purposes.
Encrypted at Every Step
All data transmitted between your device and te77.club is protected by 256-bit SSL/TLS encryption. Sensitive data including passwords and payment details are additionally hashed and stored in encrypted form on secured servers.
No Unauthorised Selling
te77 does not sell, rent, or lease your personal data to any third party for commercial marketing purposes. Data is shared only with essential service providers under strict confidentiality agreements, and only as described in this Privacy Policy.
You Control Your Data
Registered te77 players have the right to access, correct, and request deletion of their personal data at any time. Simply contact our support team and we will process your request promptly, subject to applicable legal retention obligations.
Marketing Opt-Out Available
If you no longer wish to receive promotional emails, SMS notifications, or in-platform messages from te77, you may opt out at any time via your account settings or by contacting our support team. Opting out of marketing will not affect transactional communications.
Transparent Cookie Use
te77 uses cookies and similar tracking technologies solely to improve platform performance, personalise your experience, and measure the effectiveness of our services. A detailed breakdown of the cookies we use is provided in the Cookies section of this policy.
Data We Collect
When you register for a te77 account, interact with our platform, or contact our support team, we collect certain categories of personal information. The categories below describe what we collect, along with the context in which that information is gathered.
Registration and Identity Data
To create a te77 account, you must provide your full legal name, date of birth, email address, mobile phone number, and residential address in Bangladesh. This information is used to establish your identity, verify your age (18+ requirement), and create a secure account in your name.
Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) process, te77 may request copies of government-issued identity documents such as your National Identity Card (NID) or passport, and supporting documents such as a recent utility bill or bKash/Nagad account screenshot. This data is used exclusively for age and identity verification and anti-money-laundering compliance.
Financial Transaction Data
te77 records details of all deposits and withdrawals made through your account, including the transaction amount in Bangladeshi Taka (৳), the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), transaction timestamps, and reference numbers. We do not store full mobile banking PINs or full bank account numbers on our servers.
Gameplay and Betting Data
We collect records of the games you play and the bets you place on te77, including game type, stake amount, outcome, and session timestamps. This data is used to maintain accurate account balances, resolve disputes, detect unusual betting patterns, and provide responsible gaming monitoring.
Technical and Device Data
When you visit te77.club, our servers automatically log certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited. This data helps us maintain platform security, diagnose technical issues, and optimise the user experience.
Note on Sensitive Data: te77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond document photos used for KYC), or health information, except where this is voluntarily disclosed by a player in the context of a responsible gaming self-exclusion or support request.
How We Use Your Data
te77 uses the personal data we collect for the following clearly defined purposes. We do not use your data for any purpose not described in this Privacy Policy without first obtaining your consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, phone, address, date of birth | Contractual necessity |
| Age and identity verification (KYC) | NID, passport, utility bill, payment screenshots | Legal obligation |
| Processing deposits and withdrawals | Transaction data, payment method details | Contractual necessity |
| Fraud prevention and AML compliance | Transaction data, IP address, betting records | Legal obligation |
| Responsible gaming monitoring | Gameplay data, session data, deposit patterns | Legitimate interest |
| Customer support and dispute resolution | All account data, correspondence records | Contractual necessity |
| Promotional communications (opt-in) | Name, email, phone, betting preferences | Consent |
| Platform analytics and improvement | Technical data, device data, usage patterns | Legitimate interest |
When te77 relies on your consent as the legal basis for processing (for example, sending you promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to the withdrawal.
Data Sharing & Third Parties
te77 does not sell or rent your personal data to any third party. However, in order to deliver our services, we work with a carefully selected group of third-party service providers who may process your data on our behalf, strictly under confidentiality agreements and only for the purposes we specify.
Payment Processing Partners
To process your deposits and withdrawals, te77 shares necessary transaction data with payment gateway partners and mobile financial service providers operating in Bangladesh, including but not limited to bKash, Nagad, Rocket, and Upay. These partners operate under their own privacy frameworks and applicable Bangladeshi financial regulations. te77 shares only the minimum data required to complete each transaction.
Game Content Providers
te77 integrates games supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your anonymised player session data (such as game round IDs and outcomes) for the purpose of game integrity auditing. They do not receive your personal identifying information unless required by their certification or regulatory obligations.
Identity Verification Services
te77 may use third-party KYC verification platforms to assist in validating identity documents. These platforms process your submitted documents in a secure, encrypted environment and return a verification result. Document images are not retained by these providers beyond the period necessary to complete the verification check.
Analytics and Platform Services
te77 may use analytics tools to help us understand how players interact with te77.club and to improve platform performance. Any analytics data processed by third parties is aggregated and anonymised wherever possible and does not identify you as an individual.
Legal Disclosure: te77 may be required by law to disclose your personal data to regulatory authorities, law enforcement agencies, or courts if compelled by a valid legal order or if we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or other illegal activity. In such cases, te77 will disclose only the minimum information required to comply with the legal obligation.
Data Security
te77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include but are not limited to:
- 256-bit SSL/TLS encryption on all data transmissions between your device and te77.club, ensuring that data cannot be intercepted in transit.
- Password hashing using industry-standard one-way cryptographic algorithms. te77 staff cannot view your plain-text password and will never ask you for it.
- Access controls that restrict which te77 employees can access personal data, with access granted only on a need-to-know basis and logged for audit purposes.
- Firewalls and intrusion detection systems that monitor te77's infrastructure for suspicious activity around the clock.
- Regular security audits and penetration testing conducted by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
- Encrypted storage for all KYC documents and sensitive financial records, with separate encryption keys managed under strict key management procedures.
While te77 employs robust security measures, no system can be guaranteed to be completely secure against all possible threats. If you suspect that your te77 account has been accessed without your authorisation, you must contact our support team immediately so that we can take protective action including suspending the account and investigating the incident.
Data Breach Notification: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, te77 will notify affected players without undue delay and take immediate steps to contain and remediate the breach. We will also notify the relevant authorities as required under applicable data protection obligations.
Data Retention
te77 retains your personal data for as long as your account remains active and for a defined period after account closure. Retention periods are determined by the purpose for which the data was collected and by applicable legal and regulatory obligations.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Regulatory and AML compliance |
| KYC / identity documents | 5 years from date of verification | Anti-money-laundering regulations |
| Financial transaction records | 7 years from transaction date | Financial audit and legal compliance |
| Betting and gameplay records | 5 years from the date of each session | Dispute resolution, fairness audits |
| Support correspondence | 3 years from last interaction | Customer service quality and dispute records |
| Marketing preferences | Until you opt out or request deletion | Consent-based processing |
| Technical / server logs | 90 days on active servers, then archived for 1 year | Security monitoring and incident response |
Once a retention period expires and there is no ongoing legal basis for continued processing, te77 will securely delete or anonymise the relevant data. Anonymised data (from which no individual can be identified) may be retained indefinitely for aggregate statistical purposes.
Your Privacy Rights
As a te77 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] (type manually into your email client — this address is displayed as plain text only).
Right of Access
You have the right to request a copy of the personal data te77 holds about you. We will respond to a verified access request within 30 days and provide the information in a clear, readable format at no charge for standard requests.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your registered email address or phone number, you may be able to update these directly through your te77 account settings. For identity or legal name corrections, contact our support team and provide supporting documentation.
Right to Erasure
You may request that te77 delete your personal data in certain circumstances — for example, if you close your account and there is no ongoing legal basis for te77 to retain your data. Please note that te77 is required by law to retain certain financial and identity records for defined periods even after account closure, as detailed in the Data Retention section above. Deletion requests will be assessed on a case-by-case basis.
Right to Restrict Processing
In certain circumstances, you may request that te77 restrict the processing of your data — for example, while a dispute about the accuracy of your data is being resolved. During a processing restriction, te77 will continue to store your data but will not actively process it beyond what is required to maintain the restriction.
Right to Object to Marketing
You have an unconditional right to object to te77 processing your data for direct marketing purposes at any time. Once you exercise this right, te77 will cease sending you promotional communications immediately. You can opt out via your account preferences or by contacting support.
Response Timeframe: te77 aims to respond to all privacy rights requests within 30 calendar days of receipt of a verified request. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it before the original deadline expires.
Policy Updates & Contact
te77 reviews and updates this Privacy Policy periodically to reflect changes in our services, legal obligations, and industry best practices. The effective date shown at the top of this document indicates when the current version was last revised. When we make material changes to this policy, we will notify registered players via email and/or a prominent notice on te77.club at least 14 days before the changes take effect.
Your continued use of te77 after a revised Privacy Policy comes into effect constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must discontinue use of the platform and request account closure before the effective date of the changes.
Children's Privacy
te77 is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If te77 discovers that personal data has been collected from a minor, the account will be immediately closed, the data will be deleted, and any funds held in the account will be handled in accordance with te77's Terms & Conditions. If you believe a minor has created an account on te77, please contact our support team immediately.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way te77 handles your personal data, please reach out to our support team. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Email: [email protected] (plain text — type manually into your email client; this is not a clickable link).
te77 takes all privacy complaints seriously. We will acknowledge your complaint within 3 business days and aim to resolve it within 30 days. If you are dissatisfied with our response, you retain the right to escalate your complaint to the relevant data protection or consumer protection authority in your jurisdiction.
Governing Version: This Privacy Policy is written in English. In the event of any conflict or ambiguity between this document and any translated version, the English-language version shall prevail and be considered the authoritative text. te77 serves players across Bangladesh, and this policy is designed to reflect the responsible standards expected by Bangladeshi players and applicable market practices.
Ready to Explore te77?
Now that you understand how te77 protects your data, feel confident exploring everything our platform has to offer — from live cricket betting and premium slots to a world-class live casino experience.
Gambling involves financial risk. Never bet more than you can afford to lose. For guidance on staying in control, visit our Responsible Gaming page.